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I don't have an email address that I can email back to anyone, but I rec'd the following email from Mike and here's my response. 

I apologize, I deleted all of the restrations from last year.  I was trying to clean out all of last years stuff.  I'll let whoever does it next year know not to do that in the future.   For future reference, do we have to go into each registration to say they haven't paid for that year?  Most were showing paid when we hadn't opened online registration until today for this year.  Our final date is 2/17.    We don't usually have many online registrations, we also have an in-person registration. 

Thank you for your support,

Theresa Brink

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Your Submission:
online registration

I found that when I pulled it up at work, the registration tab did not show up, but at home it did.  (I even had someone else look at my screen to make sure I wasn't being blind...) 

I've enabled the online registration as well.

Thanks,

Theresa Brink

Reply:

Hi.....this is Mike.  I just created a new family record for myself to be sure it is working.  I then registered a fake player to be sure this is working.  It looks like everything is still fine except that everyone has been deleted.  That will likely make our support load go WAY up as people try to figure out why they are no longer in the database.

We will do the bext we can to help people through this.  If you find out who deleted all of the data, please explain to them that family records should NEVER be deleted.  Also, please ask people to not delete my record.  I need it to test and trouble shoot.

Thanks,
Mike

The families were showing paid because we had not yet reset the database for you/with you.  That was last year's data.  As stated in an earlier reply to you, we needed to reset the data, not clear it.  Families now have to go back and type in all of their data again, and get new Pin Numbers.  One powereful feature in this site is that family data is retained from year to year so they don;t have to keep typing it.  Data should NEVER be deleted.  We simply reset the family status flag to Inactive and the Paid flag to No, along with a few other key fields.  We have an automated way to do that.

Please know thaty you did not delete the registrations from last year.  Instead, you deleted the family records that get used for registration and a few other features in the site.  That's why we never delete records.

Please let us know if you need anything else.  I am going to place a new note on the site that tells families that last year's data and Pins have been deleted and they will need to submit again.

Thanks,
Mystify Your Web Support