Website Support - View Support Thread

I found that when I pulled it up at work, the registration tab did not show up, but at home it did.  (I even had someone else look at my screen to make sure I wasn't being blind...) 

I've enabled the online registration as well.

Thanks,

Theresa Brink

There is no thread here so I am not sure I understand.  However, you should not enable online registration until it is ready to be enabled.  Also, I am very confused because all of you family data is gone.  It almost looks like someone deleted it.  That's very bad.  We should really help you figure out what's going wrong on your site before you try to use online registration.  Something is VERY wrong.

Thanks,
Mystify Your Web Support

Hi.....this is Mike.  I just created a new family record for myself to be sure it is working.  I then registered a fake player to be sure this is working.  It looks like everything is still fine except that everyone has been deleted.  That will likely make our support load go WAY up as people try to figure out why they are no longer in the database.

We will do the bext we can to help people through this.  If you find out who deleted all of the data, please explain to them that family records should NEVER be deleted.  Also, please ask people to not delete my record.  I need it to test and trouble shoot.

Thanks,
Mike